Fslogix black screen. Been going on for months.

Fslogix black screen Stucks at a black screen. While on black screen server still send packages , our monitoring system still gets response. Nothing from FSLogix logs? You can use the Tray app to get a more comprehensible analysis. Select the three dots at the top right-hand corner to show the menu, then select About. 42104 on an RDS farm (3 session hosts, windows server 2016) w/ vmware horizon as the broker/load balancer. Spending half an hour staring at a black screen while a deadlock is unpicked is unlikely to be what Microsoft had in mind for users when it used the words "speed up. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… We are running FSlogix Office 365 containers in our Citrix Virtual Apps and Desktops 1912 CU1 environment with Windows 10 1909. After applying fslogix policy, black screen displayed when launching published apps as well as in console. IT administrators can resolve this issue by installing and configuring the special Group Policy below. 2029. On the first login we see the following warnings in Windows Application log: The winlogon notification subscriber <frxsvc> is taking long time to handle the notification event (StartShell). 17763. Once in a while, sometimes two days in a row, all users connecting to a session host will see black screen without ever getting to desktop. Disable any third-party antivirus or antimalware software that you are using. I was experiencing a similar issue for a few clients. 30108)？ 5. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… Jun 1, 2021 · We have a problem with FSLogix on our fat clients Windows 10 Enterprise (1909). Resolution We've seen some fslogix issues with connecting and disconnecting users fro 3 of our clients today. x, FSLogix 3. Feb 12, 2025 · We encountered a black screen issue for Windows Server 2022 users. 62170) for our Citrix testing environment but when any user logs in they get a black screen for around 60 seconds then is very unresponsive and the start menu doesn't work. 2 different images, newly set up completely. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… We have a problem with FSLogix on our fat clients Windows 10 Enterprise (1909). No way to get into safe mode: always black. g. Hi all, there seem to be a couple of bugs in FSLogix 2210 (2. When trying to re-connect it will briefly allow login then immediately the session will drop and they will be back to the local desktop. Please add a test account to FSlogix profile/ODFC exclude list, then check if the issue also Jul 19, 2021 · We have tried a lot of different potential solutions found on the internet, but we're still seeing 1-1. I don’t believe the Compact VHD feature is the root cause. Nov 8, 2024 · An extended 10-to-30-minute-long hang at a black screen following user logon. Only way to make it work faster is hard reset from platform. not just disconnecting from the the remote session). 2021-05-29T23:54:39. Windows AppReadiness service activity is stalling Desktop appearance. Microsoft Aug 1, 2022 · Problem: - Users report RDS session crashes usually but not always where the screen will go black leaving the only option to X out of the RDS banner. If I uninstall FSLogix and install the version from October it works just fine. The black\blank screens can last anywhere from 10 minutes to 60 minutes or longer. Makes me think surely something bigger must be going on. Jan 10, 2019 · Hi there, after all the threads i read and many many tries i have done, i have to ask for your help. Check the FSLogix logs for any errors. May 30, 2023 · Most users are able to login without issue, but seemingly random users at seemingly random times will experience the issue and retry ~2-6 times, getting black screens from the RDS client until eventually the session starts normally (with graphics and not a black screen). 111. Jan 16, 2024 · With Windows 10 pvs image patched with december 2023 update KB5033372 users are unable to log in. 6 users daily get black/blank screens after first logon of the day . 53415), 1 Host Pool with 2 Session Hosts. User sign in taking 10+ mins of being stuck on a black screen before going in. Environment: RD Session Hosts (Windows Server 2016) x 4 Jan 20, 2020 · We are experiencing two issues: 1 - Some users, when logging in, see a black screen for a long time before their profile loads. Dec 16, 2021 · Created a new vdisk without FSLogix - no black screen ; Created new vdisk without SEP AV - black screen ; Power on VDI and login with local account (excluded FSLogix list) - no black screen. 7349. Solution. Sometimes at the logon a black screen and only FSlogix Black Screen. 327+00:00. Site is 2203. Customer is running basic Azure WVD (Windows 10 (20H2) with FSLogix (upgraded to 2. FSLogix. Will the issue be reproduced if you disable fslogix? 4. On event viewer the following warning is logged: The winlogon notification subscriber <frxsvc> took 272 second (s) to handle the notification event (StartShell). When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… Resolution FIX for AVD Black Screen Issue. 0. How long will the black screen last? Will it be mitigated if you resize the file server that hold fslogix profile? 3. The problem appears on desktop VDA (mcs random on Win2019) Thanks Nov 21, 2022 · Hello, Every other day we get called by users that get a black screen when they try to logon to our Citrix servers. exe" del-redirect -src \Device\HarddiskVolume2\Users\TestUser. Do you use Fslogix on win10 VM in Citrix environment and Hyper-v ? 7. This can only be fixed by manually… FSlogix Black Screen. With the office container enabled, I log in to a black screen, no explorer, no session showing in horizon. Nov 30, 2021 · I have implemented FSLogix (2. We have changed our local admin username to something other the DefaultAdmin (not sure if that matters). Verify that the FSLogix service is running. Thank for the update. Oct 27, 2021 · What Are Possible Solutions for “Black Screen of Death” When Using Remote Desktop? Below are possible solutions that may fix the “black screen of death” issue in RDS scenarios: Connect using a different resolution or color depth. Aug 30, 2021 · Learn how to get rid of an annoying black screen caused by App Readiness during sign-in with FSLogix on you Remote Desktop. May 29, 2021 · A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. Login times for the local admin was slow too. At first I thought it was related to FSlogix. Did this issue happen for all users? Feb 27, 2025 · We tested and saw similar results where you login, FSLogix Prompt goes by, then to Preparing Windows, then black screen. Users then get stuck on a 'signing out' screen when attempting to sign out. so it appears that when the user logs off the remote machine the RD client doesnt disconnect properly and hangs with a black screen. Did this issue happen for all users? A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. Windows version 10. What's the version of your fslogix? Will the issue be resolved if you downgrade to FSLogix 2004 (2. Poor storage iops speed can cause avd black screen and also make sure the latest version of FSLogix or update the application to help resolve this issue. We have a problem with FSLogix on our fat clients Windows 10 Enterprise (1909). Sometimes several times a day. Reset User Data in Remote Desktop Client: Open the Remote Desktop app on your device. Sep 22, 2023 · Make sure that you are running the latest version of FSLogix. . The user is still logged in, so the vhdx is still active. This happens each time they long in after logging off completely (i. FSLogix A set of solutions that enhance, enable, and simplify A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. May 15, 2024 · Check FSLogix Versions: If you’re using FSLogix, ensure you’re using a stable version. Just no GUI. when checking the remote machine and the RDG server the sessions have been ended. The resources section below provides more details on KIR (KB5040525). Microsoft needs to investigate further to identify the bug in the latest FSLogix version. Curious if you figured this out. Only fix is to close client and open again. I have tried all possible scenarion on StackOverflow and MSDN but no luck. e. This can only be fixed by manually… Anyone who have experience with users getting an indefinite black screen when logging into a RDS Session Host environment on 2019 with Fslogix? I've been using a disgusting logonscript that checks if explorer is running and if not starts it. 9. Black screen can be between 40min to 3h and then server starts to works as usual , then it continue to install updates and it might get in black screen again. Nov 2, 2024 · As a temporary workaround, some users have reported successfully resolving black screen problems by creating a new image from scratch and using the latest version of FSLogix and optimization tools. Presumably the user did not log out during the last use. In looking through the FSLogix logs, I see that the profile loads fine. We are running FSlogix Office 365 containers in our Citrix Virtual Apps and Desktops 1912 CU1 environment with Windows 10 1909. Storage of profiles is on Nutanix Files. It works with MS updates up to october 2023 kb5031356. Some users have reported issues with the latest versions. Appears to be an issue or perhaps bug with Remote Desktop Client, as haven't been able to replicate via web client yet. But I'd like to fix it properly. The next version of FSLogix is scheduled to be released due June 2021. We have two WVD setups, one with FSLogix and one with no profile solution. 52326), we were getting a black screen for users on logon, but as this was a managed change, we did this first in a test environment. There appears to be no correlation with any specific users. Furthermore, I noticed that in some cases FSLOGIX is not deleting the profiles. , FSLogix 2. Dec 14, 2020 · When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is displayed. Sep 21, 2023 · We confirmed the problem was not FSLogix by excluding the local admin account from FSLogix. Possibly not noticed in usual RDS since it is less affected. Cause Using fslogix user profile disks. ) Regarding your cloud storage solution for FSLogix, are you using: Azure Files? Azure NetApp Files (ANF)? Another cloud storage solution (please specify)? Are you using any third-party tools or software in your AVD environment that may be interacting with FSLogix? Apr 14, 2020 · Black Screen at logon for 1-3 minutes; Chrome Bookmarks missing; \program files\fslogix\apps\frx. This issue is mitigated using Known Issue Rollback (KIR). microsoft. Restart the FSLogix service. 5 min of black screen most of the time. Confirm video drivers are updated both on client and session host. This doesn't happen all the time, sometimes not for a week. 7979. Apr 26, 2021 · We are using UPM with FSLOGIX (for Office 365) and redirected folder and we have black screen for 15-20secs before desktop. Can not seem to find a solution. 8361. We use FSLogix 2201 HF2 so the latest… May 29, 2021 · 2. Андрей Михалевский 2,266 Reputation points. I've been with Microsoft for 2 years and have already updated Fslogix to the latest version. Below are the details. I've updated FSLogix but get the same issue. 8440. Mar 21, 2017 · VMware console is black, RDP connection is black and it even happened with a physical server (but only domain joined servers). Did this issue happen for all users? Jun 1, 2021 · We have a problem with FSLogix on our fat clients Windows 10 Enterprise (1909). I ended up rebuilding the VM which has worked for about a week, but one user reported a black screen the other day so I think they're coming back. Read more. Run CTRL+ALT+END. Sometimes at the logon a black screen and only restarting the terminal server helps. Cause We use FSlogix profiles for the user management with profile redirection and managed Start and Desktop. Oct 7, 2024 · Check FSLogix Versions: If you’re using FSLogix, ensure you’re using a stable version. 52326): some users experience a black screen when logging on (loading their profile may take up to 10-15 minutes), session logoffs don’t work (child processes have to be killed) and user profile roaming between different session hosts is problematic. " We are running FSlogix Office 365 containers in our Citrix Virtual Apps and Desktops 1912 CU1 environment with Windows 10 1909. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… Oct 5, 2022 · When diconnecting/logoff from the remote machine, the RDP client goes to a black screen and will not disconnect or close. Please add a test account to FSlogix profile/ODFC exclude list, then check if the issue also We are using FSLogix 2. In a normal login, this black screen will last 10-20 seconds before desktop comes available and user can begin their session. Please let me know if anyone know any solution/workaround. T May 29, 2021 · Sometimes at the logon a black screen and only restarting the terminal server helps. Since this week, out of nowhere, we are having multiple users (not every user just a few) reporting that upon logging in, they are presented a black screen and are then logged off after 30 seconds-1 minute. I know this post is fairly old. I've change the location of the VHD to local and its the same result. This happened to some machines in the pool and the only solution was to reinstall the entire environment. Possibly due to some other bug. Office applications including Outlook and Teams experience single sign-on (SSO) failures, preventing users from connecting or synchronizing data. I ended up disabling FSlogix, and getting rid of it. Standard fslogix configuration, nothing extraordinary. Immediately log out and then login with domain account (FSLogix enabled) and I get a black screen. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… Jul 26, 2024 · The other screen shows the desktop fine. It does look like I missed turning on "Exclude the nerdio stored admin account from FSLogix" for the hostpool - it looks like the defaults for our FSLogix profile do not have this setting enabled. x, etc. Jan 19, 2024 · Hi all, there seem to be a couple of bugs in FSLogix 2210 (2. If the globe is still there when starting, respectively if there is no network connection yet, only a black screen appears when logging in. When a user logs in for the first time she/he sees a black screen for 3-5 minutes before the desktop with icons is… After each fresh deployment of Azure Virtual Desktop, the session host is only showing a black screen with flashing taskbar looping infinitely when remote accessing it and I could not click anything. All holy hell broke loose when i released the update FSLogix 2210 (2. Jan 3, 2023 · I am running Fslogix 2210 Hotifx 1 with Roam recycle bin / Install Appx packages / Disk compaction all disabled and get a black screen when users logging in via Citrix/RDP/Console after about 15 mins it eventually lets you in but you then get the same issue at log off it hangs on the sign out screen. May 29, 2021 · 2. 8. Dec 14, 2020 · Removed FSLogix -> black screen disappears and login time goes from 60-70 seconds to ~30 seconds. Never times out or anything. Jan 14, 2020 · The whole Appreadiness service and black screen issue has been floating around for a couple of years now, but it's now raised its head again in WVD, at least where we're using FSLogix. Jun 21, 2021 · Discover the cause and fix for the Windows Virtual Desktop black screen at log-on when using FSLogix. I have about forty workers with Server 2016. May 29, 2021 · Hi. I just started playing with the latest version of FSLogix and I'm seeing something similar to this. Jul 12, 2022 · My azure windows VM suddenly start showing black screen but I can access the site deployed on that machine so looks like VM is working correctly only when I access it using RDP , it shows only black screen. Sep 3, 2024 · What version of FSLogix are you using? (e. To solve this, you will have to log in to the host as an admin and disconnect the vhdx on which the black screen appears in disk management. So. Even after removing all user profiles, the problem persisted. The black screen issue persisted upon login, randomly keeping users from logging in, for 30 minutes or so, or until I would reboot their VM. Jun 1, 2021 · Fslogix has been installed on Windows 10 Enterprise (1909) VM, we use win10 1909 physical computer to remote access this Windows 10 Enterprise (1909) VM, then black screen happen? 6. 52326): some users experience a black screen when logging on (loading their profile may. What we learned is that AppX was the symptom, not the cause, once we added more Hosts and reduced the number of Users per Host. Server works OK, services run normally and can connect remotely with powershell and WindowsAdminCentre and my usual remote tools. It is the fslogix bug according to： Nov 4, 2024 · Redmond snapped up FSLogix in 2018 and put it to work speeding up Office 365 in virtual environments shortly after. IT administrators should monitor their AVD environments closely and consider implementing the suggested workarounds if users experience extended Oct 11, 2022 · A black screen is observed right after the RDS session login: Cause. I have deployed many times with different configurations and the issue is still happening. Running this on Server 2019 RDS environment. Hi. Андрей Михалевский 2,271 Reputation points. Been going on for months. Starting with october preview kb5031445 the issue exists. Disks are stored on premium sad azure files storage account. FSlogix Black Screen. Confirmed to happen in User Profile Disk and AVD + FSLogix environments. Sometimes at the logon a black screen and only May 29, 2021 · A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. See full list on learn. And sometimes it happens that some VDA drops really long blackscreen phase and after the black screen is gone the start menu is not responsive with the I patched FSLogix in the hope it would fix the problem but that gave me problems with recuring login prompts for OneDrive and Office so I had to rollback. Sometimes at the logon a black screen and only We are running FSlogix Office 365 containers in our Citrix Virtual Apps and Desktops 1912 CU1 environment with Windows 10 1909. com In most cases when you face a black screen. No events on the host to indicate an FSlogix issue, which is also patched fully and uptodate. Jan 3, 2023 · Hi all, there seem to be a couple of bugs in FSLogix 2210 (2. munxfa btkheo klgao cghx hvi ipuaqi suozlh jeohgy giofvzm wkoc lwn ucj wjq iiysc fzxneun